HEAD OF RESEARCH & BRAND INSIGHT
Joining Mike in 1998 at his first employer branding business, Susan has developed her understanding of and expertise in talent communications across both private and public sectors.
She now heads up the Brand & Insight service stream of Lightbox, discovering the organisational truths with skills ranging from designing and executing complex research schedules, gathering data quickly and effectively, turning tens of thousands of words from data capture into simple and clear conclusions and tightly focused briefs for the Creative team to Define and Active communications. Occasionally she is called upon to co-ordinate projects across multiple countries, but always loves coming home.
She loves seeing the world, but prefers Australia…